Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesLove The Abbey — I love it here The staff is amazing and heck, I may live here longer than a year.
response from property -Thank you so much for your lovely review! We also hope you choose The Abbey as your home for more than a year. It will be our privilege to have you!
|Recommended: YesAwesome New Home — Staff, maintenance, and residents are all great. The only issue I have is the outgoing mail. The current mailbox outgoing needs to have a permanent label on it saying Outgoing .
Also, a bigger outgoing mailbox would be nice. As it is, putting even letter-size envelopes in it is someone burdensome. And if a resident needs to send a package, it must be taken to the front office longgg walk for some of us less mobility capable residents .
Thank you for your feedback! We will look into a solution to this for you! A member of our leasing team will be reaching out to you to discuss this further.
|Recommended: YesGreat Place to Live — The Abbey has a great community. It has been wonderful to meet new people and make new friends. It's a wonderful place to live with a pet.
Thanks so much! It's our residents like you that make this such a great community!
|Recommended: YesI love living here — Staff is very friendly everything is pretty clean, parkings great all in all great place to live
Thank you so much for your kind words! We are so excited to hear that you are enjoying The Abbey!
|Recommended: YesThe Abbey — Apt is nice and clean. Very good staff and maintenance.
|Recommended: YesAbbey Living — Very happy living here. Friendly staff, great amenities. Couldn’t be happier.
|Recommended: YesMove in — Very easy move in process and friendly office staff.
Hi Kenny,
We are so glad to hear your move-in process was a breeze! Thank you for the kind words.
Thank you,
The Abbey Staff
|Recommended: YesAbbey Apartment — Staff are accommodating and treats residents and guests with respect. Residents were also welcoming and friendly.
Hi Ana,
Thank you for the kind words! We greatly appreciate you taking the time to leave us a review.
Thank you,
The Abbey Staff
|Recommended: YesPeaceful place to live — a safe family-place to live.
Thanks for the awesome review! We appreciate you choosing The Abbey as your home.
|Recommended: YesGood — Highly recommend
Hello Brayden!
Thank you so much for sharing your feedback! We are so thrilled to hear that you highly recommend our property! We are so grateful that you have chosen to make your home at The Abbey.
|Recommended: YesGood — It's great
Skyler, thank you for letting us know about the positive experience you've had with us. We are glad to have you as a part of our community at The Abbey.
|Recommended: YesSuper nice — i like it here a lot
Good morning Lucy!
Thank you so much for your positive review! We love having you here at the Abbey.
Thank you,
Dylan Royston
Community Director
|Recommended: YesIt is well kept. The staff is friendly and helpful. I feel very safe. — It is quiet in my building. The facilities are clean and well kept.
|Recommended: YesOutstanding Across the Board — Not only is The Abbey a beautiful complex that is uniquely its own ecosystem and grounds, but it has hands-down the best staff I have ever worked with. Cameran and Chloe not only helped me to find an available apartment here amidst a frenzied market of hopeful renters , but they went above-and-beyond to help me understand all of the documentation and make sure that I got I what I needed and submitted all of the necessary paperwork on time. And that's not even the half of it. I can't imagine any other company working so diligently for me when hundreds of people are dying to get in to their complex.
Other reviews will tell you about how wonderful the location is, and how you're close to basically everything that Springfield has to offer, and it's all true, but I can tell you that I've never felt more welcome or taken care of than I do at The Abbey. I cannot recommend it enough.
THANK YOU! Thank you for taking the time to leave such a stellar review. We have to agree with you, The Abbey truly is the best. Our team is so proud to be here and to serve our residents and community. It is people like you who make our jobs so worth it. We are overjoyed to have you with us and it is a pleasure to work with you!
|Recommended: YesIts nice — all good
Thank you! Please let us know if there is anything we can do to make your experience even better!
Frequently Asked Questions
The Abbey Apartments has an overall rating of 5 out of 5 stars, based on 203 resident reviews.
What percentage of residents recommend The Abbey Apartments?
According to the reviews shown, 100.0% of residents recommend The Abbey Apartments.
How do residents rate the staff at The Abbey Apartments?
Residents rate the staff at The Abbey Apartments at 5 out of 5.
How is maintenance rated by residents at The Abbey Apartments?
Residents rate maintenance at 5 out of 5.
How is parking rated by residents at The Abbey Apartments?
Residents rate parking at 5 out of 5.