Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesBeautiful new apartment — Still moving in, but staff has been wonderful to work with and the apartment is beautiful.
response from property -Thank you so much for the feedback! We are here to serve you excellently; please let us know how we can continue to do that.
|Recommended: YesReview — Overall I love living here so far. The only thing id like is a bit of a better gym. It does have some equipment but some more heavier dumbell and maybe either a cable or smith machine would be really nice.
Thank you for your feedback! We are always interested in hearing thoughts on improvement; we will definitely take note of this specifically. We currently have several projects in mind, but if we can reach a point of addressing any improvement areas when it comes to gym equipment, we will surely keep this in mind. Thank you!
|Recommended: YesThey're there is one particular maintenance man is a very nice maintenance man. He makes sure that he gets the work done that. It has been a Sin 2 him
He did my door and worked much better than it worked before. I am disabled and I write AA scooter and I had trouble getting in and out of my apartment. Of the lower step to enter my apartment. He replaced the stair made at low. Where I can drive In-N-Out, and then he also replaced a flap. So therefore, no critic and no sounds would come in and out of my apartment. I'm very happy thank you Emand. And one might think, for the summertime he always keep. I have flowers so beautiful and well watered every other day.He's out there early in the morning.And in the evening before he leaves to order our flowers to keep them healthy and beautiful
Thank you for the feedback! We are glad you are enjoying your home here with us at The Abbey!
|Recommended: YesThey're there is one particular maintenance man is a very nice maintenance man. He makes sure that he gets the work done that. It has been a Sin 2 him
He did my door and worked much better than it worked before. I am disabled and I write AA scooter and I had trouble getting in and out of my apartment. Of the lower step to enter my apartment. He replaced the stair made at low. Where I can drive In-N-Out, and then he also replaced a flap. So therefore, no critic and no sounds would come in and out of my apartment. I'm very happy thank you Emand. And one might think, for the summertime he always keep. I have flowers so beautiful and well watered every other day.He's out there early in the morning.And in the evening before he leaves to order our flowers to keep them healthy and beautiful
Thank you for your feedback! We will continue to work hard to ensure your experience here at The Abbey is excellent.
|Recommended: YesI Love The Abbey — Thank you staff for a wonderful activities soup and salad event I have lived at The Abbey 16 years I enjoy the shuttle service that is provided, and the activities and events that are put on are so much better than they used to be in years past and are much appreciated
Thank you so much! We look forward to so many fun events with you in the future :)
|Recommended: YesResident Satisfaction Review — My name is Julie Hansen in apt 320 C. Where I have been for almost a year. Besides it being a beautiful open plan one bedroom apartment, Andrew, Violet, and Victoria always treat me as if I am the most important person when they or each of them interacts with me. They are true assets to the Abbey staff and I am blessed to know each of them. Whether they help address packages, describe items to me no request is too small. Anyone will be pleased to live here and will be ruly welcomed. Love, Julie Hansen
Julie, we are so glad that you call The Abbey your home, and we look forward to many more years of continuing to serve you well here as a valued resident of The Abbey!
|Recommended: YesBest apartments in Springfield — The Abbey is truly a community, with the spirit of an intimate neighborhood. The office staff and maintenance staff are amazing. It feels very safe. The grounds are beautiful kept, and the whole experience of living here is what you want for your family.
We thank you for your feedback! We are so glad The Abbey is a community that is meeting all these needs for you, and we are committed to continuing this for you and all who call it home.
|Recommended: YesGreat place to live I really like the security, my little grandson loves the beautiful courtyard and playground, and the staff is fantastic.
We are so glad you enjoy The Abbey and that it's also a great space for your family!
|Recommended: YesThe abbey is great — I like it here since it's solid enough to withstand a storm
We are so glad you are enjoying your time here at The Abbey! We hope to continue to be able to serve you well. -The Abbey Team-
|Recommended: YesGoing great — I love it so far. 1 month old baby next door and I have not heard her once. Neighbors are friendly but keep to themselves. Exactly the kind of place I was hoping to find.
Samuel, we are so pleased that you are happy with your recent move to The Abbey. It is our goal to continue to serve you well and ensure that The Abbey to be a place that you are continually proud to call home.
|Recommended: YesI used to live at the Abbey , for over four years, I had to leave Abbey because of medical condition …
I am going to come back to the Abbey , I love the place and I feel very secure and management is awesome .
Hello Muriel, we are so glad that you are pleased with your experience here at The Abbey, and we are so glad to reconnect with you again. If there is anything we can do to better serve you please let us know!
|Recommended: YesI have been a long time tenant with the abbey. recently I went almost a month with a 1 2 working fridge. the freezer was leaking into the fridge so I lost. a shelf and drawer that had to be covered in towels to catch water and leaks. this reduces what I can store-more laundry and monitoring because the abbey had to get a new fridge for my unit. it had been repaired 2 times prior. almost a month not working and all the extra for me to do while I was frustrated because you pay rent in good faith things will be fixed timely but u understand things happen. the reason I love the abbey is the staff. the front office offset what they could during the wait - a gift card to replace damaged food and the inconvenience to me taking care of everything due to delays
the staff of the abbey goes above and beyond to see its residents. know us and make this feel like home. you can live anywhere but the staff here is one of kind that works so hard to make its people feel seen and heard.
|Recommended: YesThe Abbey — All of the staff are very friendly and time efficient. The grounds and facilities are kept clean and given updates when needed.
Thank you for taking the time to leave a review! We are so happy to have you here with us at The Abbey, and love that you find our team as friendly and helpful as we do. We love our Abbey Community!
|Recommended: YesLove The Abbey — I love it here The staff is amazing and heck, I may live here longer than a year.
Thank you so much for your lovely review! We also hope you choose The Abbey as your home for more than a year. It will be our privilege to have you!
|Recommended: YesAwesome New Home — Staff, maintenance, and residents are all great. The only issue I have is the outgoing mail. The current mailbox outgoing needs to have a permanent label on it saying Outgoing .
Also, a bigger outgoing mailbox would be nice. As it is, putting even letter-size envelopes in it is someone burdensome. And if a resident needs to send a package, it must be taken to the front office longgg walk for some of us less mobility capable residents .
Thank you for your feedback! We will look into a solution to this for you! A member of our leasing team will be reaching out to you to discuss this further.